Shipping Information

The following shipping costs are payable:


Within Australia:

  • Courier service for $20.00 - all local shipments are sent securely using Fastway Couriers which includes Signature on Delivery and full insurance.
  • Delivery within 1-7 business days depending on the state you live in. Longer if your destination is in a remote rural area
  • Purchases made on Saturday and, Sunday and public holidays will be processed on the next business day.
  • Please note we are unable to ship to PO boxes. Full addresses must be provided at the time of purchase or your order may be cancelled.
  • Signature on Delivery - means that you must be at the address supplied to sign for your purchase.
  • If you are not at the address to sign for your purchase, the courier will leave a calling card in the letterbox for you to call and arrange re-delivery directly with them.
  • You must call the Fastway courier within 7 days otherwise the item will be returned to us.
  • Postage charges will be charged again for any unclaimed items returned to us.
  • You can track your parcel here fastway.com.au

International:

  • Courier service for $35.00 – all international shipments are sent securely ( but without insurance) using FedEx which includes signature on delivery.
  • Delivery within 3-5 business days. Longer if your destination is a remote rural area. Please note that if you are required to pay import duty or other taxes, fees and charges applied by customs or other authorities in your country, we cannot be held liable for these delays.
  • Please check with your local customs authority for customs charges & duties prior to placing an order.
  • Purchases made on Saturday and, Sunday and public holidays will be processed on the next business day.
  • Please note we are unable to ship to PO boxes. Full addresses must be provided at the time of purchase or your order may be cancelled.
  • Please note we are currently unable to ship to Russia due to customs restrictions.

IMPORTANT INFORMATION

  • Please ensure that your PayPal address is valid and current, as all purchases will be sent to your registered PayPal address.  Any incorrect addresses will result in your purchase sent back to us.  In such cases, postage costs will be charged again to re-send the shipment.

FREE SHIPPING

  • Please note:  Free Shipping is not offered during Sale periods unless advertised across our Social Media channels and/or on the Sarina Suriano website.

ORDER TRACKING

  • Australia - Please allow up to 5 working days before querying your parcel. To track your order, please email us - info@sarinasuriano.com - with your name, contact number and invoice number.
  • International - Whilst most parcels sent with FedEx will arrive sooner, please allow up to 14 working days before querying your parcel. To track your order please email us - info@sarinasuriano.com

© 2016 Sarina Suriano. All Rights Reserved